About Us
Bringing care and compassion right to your doorstep, because home is where healing begins.
Welcome to JSR Homecare Service, your trusted partner in providing compassionate and professional in-home care services. We understand the importance of maintaining independence and comfort in the familiar surroundings of your home.
Our Story
Founded in 2023, JSR Homecare Service was born out of a passion for helping others. Our founders, Jagjeet and Surinder, recognized a growing need for high-quality, empathetic home care services. With backgrounds in healthcare and a deep commitment to community service, they established JSR Homecare Service, to offer a better solution for families seeking reliable care for their loved ones.
Our Team
Our team of dedicated caregivers is the heart of JSR Homecare Service. Each member is carefully selected, thoroughly screened, and extensively trained to provide the highest standard of care. We believe in continuous professional development, ensuring our caregivers stay updated with the latest best practices in home care.
Our Approach
We take a holistic approach to in-home care, focusing on the physical, emotional, and social well-being of our clients. Our care plans are customized to reflect the preferences and needs of each individual, developed in collaboration with family members and healthcare professionals.
Mission
Our mission is to deliver personalized care that enhances the quality of life for our clients, ensuring they feel safe, supported, and valued.
Target
Empowering independence and enhancing quality of life through personalized in-home care. At JSR Homecare Service, we are dedicated to making a positive impact on the lives of those we serve.
25+
Years Experiences
750
Great Volunteers
20k+
Satisfied Clients
30+
Awards Achieve
Why Choose Us
Why Most of The People Choose JSR
Choosing us as in-home care for yourself or a loved one is a decision rooted in several key benefits and considerations that enhance quality of life, independence, and overall well-being:
- Personal Care
- Household Tasks
- Companionship
- Specialized Care (Non-Medical)
- Safety and Supervision
- Respite Care
- Post-Surgical Care
- Palliative and End-of-Life Support
- Chronic Disease Management Support
- Disability Support
- Child and Adolescent Care
- Nutrition and Meal Planning
- Transportation Services
Overall, choosing JSR Homecare Service is often about prioritizing comfort, independence, personalized attention, and maintaining a high quality of life. It offers a viable alternative to traditional care settings by placing emphasis on individual needs and preferences while promoting overall well-being and dignity.
Patient Information & Data Management – Hercules System
At JSR Homecare, we are committed to maintaining the highest standards of accuracy, security, and accountability in the management of client records. To achieve this, we utilise the HCSL Hercules electronic care management system, a trusted platform designed specifically for New Zealand’s health and disability sector.
Key Features and Benefits
1. Secure and Compliant
- Hercules is fully aligned with Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021) and Ministry of Health requirements.
- All client information is stored in a secure, encrypted environment with controlled access, ensuring strict compliance with the Health Information Privacy Code (HIPC 2020).
2. Real-Time Documentation
- Caregivers and coordinators update records in real time, ensuring that care plans, progress notes, and incident reports are always current.
- This reduces the risk of duplication or error and supports safe, responsive service delivery.
3. Transparency and Accountability
- The system maintains an auditable record of all entries, creating clear accountability for the care provided.
- This functionality supports external audits and demonstrates evidence of quality service delivery to funders and regulators.
4. Integrated Quality and Risk Management
- Hercules includes tools for monitoring incidents, managing risks, and tracking service quality.
- This enables JSR Homecare to continuously evaluate and improve care outcomes for clients.
5. Enhanced Communication
- Information flows seamlessly between caregivers, clinical managers, and administration staff.
- This ensures that the right people have access to the right information at the right time, improving coordination of care.
Our Commitment
By using the Hercules care management system, JSR Homecare demonstrates its commitment to:
• Protecting client privacy and data security
• Ensuring compliance with national health and disability standards
• Delivering safe, consistent, and transparent care
• Providing funders and families with confidence in the integrity of our record-keeping systems
